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220-1101 · Question #564

220-1101 Question #564: Real Exam Question with Answer & Explanation

The correct answer is A: Corrupt job in print spooler. If the printer has stopped printing after heavy use, a common issue could be a corrupt print job in the print spooler. The print spooler manages print jobs in the print queue, and a corrupt job can prevent others from being processed.

Hardware and network troubleshooting

Question

A technician is troubleshooting a workgroup printer that has stopped printing after several days of heavy use. The technician runs the diagnostic tool in the printer's administrator menu. Which of the following issues is the technician most likely to encounter?

Options

  • ACorrupt job in print spooler
  • BInsufficient space in the printer
  • CNetwork connectivity issues
  • DImproperly installed drivers

Explanation

If the printer has stopped printing after heavy use, a common issue could be a corrupt print job in the print spooler. The print spooler manages print jobs in the print queue, and a corrupt job can prevent others from being processed.

Topics

#Printer troubleshooting#Print spooler#Diagnostic tools#Common printer issues

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