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220-1101 · Question #548

After moving a user's legacy workstation into a new private office that does not have a LAN connection, the technician is unable to connect to a wireless network. Which of the following is the most li

The correct answer is A. Missing Wi-Fi adapter. A Wi-Fi adapter is a device that allows a computer to connect to a wireless network. A legacy workstation may not have a built-in Wi-Fi adapter, or it may have an outdated or incompatible one. If the workstation does not have a Wi-Fi adapter, it will not be able to detect or acce

Hardware and network troubleshooting

Question

After moving a user's legacy workstation into a new private office that does not have a LAN connection, the technician is unable to connect to a wireless network. Which of the following is the most likely reason?

Options

  • AMissing Wi-Fi adapter
  • BWi-Fi AP replacement
  • CHidden Wi-Fi SSID
  • DIncorrect Wi-Fi channel

How the community answered

(55 responses)
  • A
    93% (51)
  • B
    2% (1)
  • C
    4% (2)
  • D
    2% (1)

Explanation

A Wi-Fi adapter is a device that allows a computer to connect to a wireless network. A legacy workstation may not have a built-in Wi-Fi adapter, or it may have an outdated or incompatible one. If the workstation does not have a Wi-Fi adapter, it will not be able to detect or access any wireless networks, regardless of the location, signal strength, or configuration of the network. To fix this issue, the technician can install a Wi-Fi adapter on the workstation, either internally or externally. An internal Wi-Fi adapter is a card that fits into a slot on the motherboard, while an external Wi-Fi adapter is a device that plugs into a USB port. The technician should choose a Wi- Fi adapter that is compatible with the workstation's operating system, hardware, and wireless

Topics

#Wi-Fi#Hardware components#Network troubleshooting#Workstation connectivity

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