A user attempts to connect a laptop to a projector but receives the following message from the projector: Out of Range. Which of the following needs to be addressed first?

Question

Options

• AChange the resolution settings.
• BCheck the video cable and replace it if necessary.
• CSet the computer's display settings to extend/duplicate.
• DVerify that the laptop video card driver is the most up-to-date version.

• A
  76% (29)
• B
  13% (5)
• C
  8% (3)
• D
  3% (1)

Explanation

The 'Out of Range' error from a projector means the video signal being sent (resolution and/or refresh rate) exceeds what the projector supports. The direct fix is to lower the resolution on the laptop to one supported by the projector (e.g., 1024x768 or 1280x720). Checking the cable (B) would be relevant for a 'No Signal' message, not 'Out of Range.' Setting the display to extend/duplicate (C) controls where the image appears, but the projector still cannot display a signal that is out of its supported range. Updating the video driver (D) is not the first step and is unlikely to resolve a range mismatch.

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