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220-1101 · Question #529

220-1101 Question #529: Real Exam Question with Answer & Explanation

The correct answer is D: Replace the laptop's battery.. A laptop's battery is the component that provides power to the laptop when it is not connected to an external power source, such as a wall outlet or a docking station. A laptop's battery can wear out over time, losing its capacity and ability to hold a charge. This can cause the

Hardware and network troubleshooting

Question

A user's laptop will not turn on for a meeting in a conference room. However, the laptop turns on correctly when connected to the external monitor, mouse, and keyboard at the user's desk. Which of the following should a technician do to ensure that the laptop functions everywhere in the office?

Options

  • AReinstall the laptop's operating system.
  • BEnable a remote desktop account.
  • CIssue a peripheral set for use in the conference room.
  • DReplace the laptop's battery.

Explanation

A laptop's battery is the component that provides power to the laptop when it is not connected to an external power source, such as a wall outlet or a docking station. A laptop's battery can wear out over time, losing its capacity and ability to hold a charge. This can cause the laptop to not turn on or shut down unexpectedly when it is not plugged in.

Topics

#Laptop troubleshooting#Battery replacement#Power issues#Hardware diagnosis

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