220-1101 · Question #527
A customer reports that a printer is only printing misaligned images. Which of the following should the technician do to correct the issue?
The correct answer is B. Perform a calibration.. Calibration aligns the printer's print heads and paper feed mechanisms so that output is correctly positioned on the page. Misaligned images are a classic symptom of a printer that is out of calibration. Cleaning the print heads addresses faded, streaked, or missing colors - not
Question
A customer reports that a printer is only printing misaligned images. Which of the following should the technician do to correct the issue?
Options
- AClean the printheads.
- BPerform a calibration.
- CReplace the ink cartridge.
- DScan the document.
How the community answered
(29 responses)- B90% (26)
- C7% (2)
- D3% (1)
Explanation
Calibration aligns the printer's print heads and paper feed mechanisms so that output is correctly positioned on the page. Misaligned images are a classic symptom of a printer that is out of calibration. Cleaning the print heads addresses faded, streaked, or missing colors - not alignment. Replacing the ink cartridge resolves ink-depletion issues such as light or missing colors. Scanning the document is an input function and has no effect on how the printer places ink on paper.
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