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220-1101 · Question #488
220-1101 Question #488: Real Exam Question with Answer & Explanation
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Hardware and network troubleshooting
Question
A help desk technician receives a ticket regarding a non-functioning printer. The ticket states the printer is no longer producing legible prints, and everything that prints appears as symbols. Which of the following is the most likely cause of this issue?
Options
- ADriver
- BFuser
- CAccess control list
- DMalware
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Topics
#Printer troubleshooting#Printer drivers#Output issues#Troubleshooting symptoms