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220-1101 · Question #473

A company in a large building uses a wireless network for its workstations. After a new company moves into the building on the floor below the old company's wireless network begins experiencing connec

The correct answer is A. External interference. The timing of the issue - beginning exactly when a new company moves in nearby - strongly points to external interference. The new company's wireless access points, cordless phones, or other 2.4GHz/5GHz devices likely operate on the same or overlapping Wi-Fi channels, causing sig

Hardware and network troubleshooting

Question

A company in a large building uses a wireless network for its workstations. After a new company moves into the building on the floor below the old company's wireless network begins experiencing connectivity issues. Which of the following is the most likely cause?

Options

  • AExternal interference
  • BPort flapping
  • CHigh latency
  • DLimited connectivity

How the community answered

(16 responses)
  • A
    81% (13)
  • B
    13% (2)
  • C
    6% (1)

Explanation

The timing of the issue - beginning exactly when a new company moves in nearby - strongly points to external interference. The new company's wireless access points, cordless phones, or other 2.4GHz/5GHz devices likely operate on the same or overlapping Wi-Fi channels, causing signal collision and degradation. This is a classic co-channel or adjacent-channel interference scenario in dense building environments. Port flapping (B) is a wired network issue involving a switch port rapidly going up and down. High latency (C) is a symptom, not a cause. Limited connectivity (D) is also a symptom description, not a root cause.

Topics

#Wireless networks#External interference#Network troubleshooting#Connectivity issues

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