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220-1101 · Question #464
220-1101 Question #464: Real Exam Question with Answer & Explanation
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Mobile devices
Question
A customer purchased an active touch pen for a tablet PC. After the customer used the pen for a few days, it stopped working. Which of the following is most likely causing the issue?
Options
- AThe tablet screen is scratched
- BThe pen software is out of date
- CThe pen batteries need recharging
- DSoftware updates disabled the pen
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Topics
#Mobile device troubleshooting#Active pens#Battery management#Input devices