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220-1101 · Question #409
220-1101 Question #409: Real Exam Question with Answer & Explanation
The correct answer is D: Configure the mouse settings.. When a trackpad stops working, configuring its settings is a fundamental troubleshooting step to ensure it is enabled and correctly configured within the operating system.
Hardware and network troubleshooting
Question
A user's track pad has stopped working. Which of the following should the user do to resolve the track pad's functionality?
Options
- AReinstall the mouse drivers.
- BUse the Function key.
- CCalibrate the digitizer.
- DConfigure the mouse settings.
Explanation
When a trackpad stops working, configuring its settings is a fundamental troubleshooting step to ensure it is enabled and correctly configured within the operating system.
Common mistakes.
- A. Reinstalling mouse drivers is a more advanced troubleshooting step, typically done after checking basic settings and if driver corruption is suspected, and trackpads often have specific drivers, not generic 'mouse' drivers.
- B. While some laptops have a Function (Fn) key combination to enable/disable the trackpad, checking the OS settings is a more universal initial step for trackpad functionality issues.
- C. Calibrating a digitizer is relevant for touchscreens or pen input devices, not a standard trackpad.
Concept tested. Trackpad troubleshooting and configuration
Topics
#Trackpad#Input Devices#Device Settings#Troubleshooting
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