220-1101 · Question #387
220-1101 Question #387: Real Exam Question with Answer & Explanation
The correct answer is A: Ensure the input connections to the screen are secure.. The technician should ensure the input connections to the screen are secure. The screen may not be receiving the signal from the device outputting the data if the input connections are not secure. Swapping cables with a screen that works is not likely to be the correct option.
Question
A field technician for an airport receives a support ticket that states customers are having issues viewing a screen that displays information about departing flights. While checking the case history, the technician sees that all fight information screens were recently moved when the terminal gates were remodeled. Which of the following actions should the technician perform after verifying the screen has power?
Options
- AEnsure the input connections to the screen are secure.
- BSwap cables with a screen that works.
- CCheck to see if the device outputting the data is turned on.
- DDetermine if the screen is compatible with the output device.
Explanation
The technician should ensure the input connections to the screen are secure. The screen may not be receiving the signal from the device outputting the data if the input connections are not secure. Swapping cables with a screen that works is not likely to be the correct option.
Topics
Community Discussion
No community discussion yet for this question.