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220-1101 · Question #371

220-1101 Question #371: Real Exam Question with Answer & Explanation

The correct answer is A: The webcam is not on a level surface.. The most likely reason for the issue is that the webcam is not on a level surface, which causes the camera angle to be distorted. The user should adjust the position of the webcam so that it is aligned with the laptop screen and captures the user's face fully. The other options a

Hardware and network troubleshooting

Question

An integrated webcam on a user's laptop broke, so a technician installed a temporary, external webcam. Since the external webcam installation, other users can only see part of the user's face during videoconferences. Which of the following BEST describes the reason for this issue?

Options

  • AThe webcam is not on a level surface.
  • BThe webcam driver should be updated.
  • CThe webcam is plugged into the wrong USB port.
  • DThe webcam is not compatible with the OS.

Explanation

The most likely reason for the issue is that the webcam is not on a level surface, which causes the camera angle to be distorted. The user should adjust the position of the webcam so that it is aligned with the laptop screen and captures the user's face fully. The other options are not relevant to this issue, as they would not affect the camera angle or visibility of the user's face.

Topics

#Webcam troubleshooting#Peripheral devices#Physical setup#Hardware diagnostics

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