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220-1101 · Question #320

A user reports that a computer will not turn on. The technician verifies the power cord and the outlet the computer are plugged into are both working properly. Which of the following is the hardware c

The correct answer is A. PSU. The power supply unit (PSU) is the component that converts AC power from the outlet to DC power for the computer. If the PSU fails, the computer will not turn on. The CPU, RAM, and GPU are not directly related to the power supply and would not prevent the computer from turning on

Hardware and network troubleshooting

Question

A user reports that a computer will not turn on. The technician verifies the power cord and the outlet the computer are plugged into are both working properly. Which of the following is the hardware component that has MOST likely failed?

Options

  • APSU
  • BCPU
  • CRAM
  • DGPU

How the community answered

(16 responses)
  • A
    75% (12)
  • B
    13% (2)
  • C
    6% (1)
  • D
    6% (1)

Explanation

The power supply unit (PSU) is the component that converts AC power from the outlet to DC power for the computer. If the PSU fails, the computer will not turn on. The CPU, RAM, and GPU are not directly related to the power supply and would not prevent the computer from turning on.

Topics

#PSU#Hardware troubleshooting#No power#Component failure

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