Every time a user sends a print job, the user must walk over to the printer and press OK before the job will print. The same issue is occurring for multiple users. Which of the following is the MOST…

Question

Options

• AThe wrong network printer queue is being used.
• BThe network printer is on the wrong VLAN.
• CThe default paper type has been changed.
• DThe print server has outdated print drivers.

• A
  19% (8)
• B
  5% (2)
• C
  69% (29)
• D
  7% (3)

Explanation

When a printer's configured paper type or size does not match what is loaded in the tray, the printer pauses the job and prompts the user to confirm or change the paper at the device - requiring someone to physically press OK. This is a built-in printer behavior to prevent wasted paper or misprints. Because the problem affects multiple users, it points to a printer-level configuration change rather than a user-specific setting. Option A (wrong queue) would typically cause jobs to fail or go to a different printer entirely. Option B (wrong VLAN) would prevent connectivity, not cause a manual confirmation prompt. Option D (outdated drivers) could cause print errors, but not a consistent manual confirmation requirement.

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