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220-1101 · Question #282
220-1101 Question #282: Real Exam Question with Answer & Explanation
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Hardware and network troubleshooting
Question
A technician recently received a written warning for causing a system-wide outage. The outage was a result of an unscheduled patch being manually pushed during production hours. Which of the following could have MOST likely prevented the technician from receiving the warning?
Options
- AFollowing corporate procedures
- BTesting before deployment
- CDocumenting the findings
- DEstablishing a plan of action
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Topics
#Incident prevention#Change management#IT procedures#System outage