A user is unable to plug a USB 3.0 device into a USB port. Upon inspection, a technician notices the USB 3.0 port appears to be slightly smaller than the other connections. Which of the following is t

Question

Options

• AA foreign object is stuck inside the port.
• BThe cable connection utilized the wrong orientation.
• CThe USB cable is physically damaged.
• DThe USB port belongs to a different form factor.

• A
  2% (1)
• B
  2% (1)
• C
  4% (2)
• D
  93% (50)

Explanation

Standard USB Type-A ports (USB 2.0 and USB 3.0) are the same physical size. If a port appears noticeably smaller than other USB connections on the device, it is almost certainly a different form factor - most likely USB Type-C, which is physically smaller and more oval-shaped. USB Type-C is common on modern laptops and tablets alongside full-size Type-A ports. A foreign object (A) would make the port appear blocked or irregular, not uniformly smaller. Cable orientation (B) is a user error, not a port size issue. Physical cable damage (C) affects the cable, not the port's size. The size discrepancy is the definitive indicator of a different form factor.

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