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220-1101 · Question #239

A technician is investigating the output shown on a monitor. The output is clear, but it has a pink hue. The technician has replaced the video card and updated the graphics drivers. Which of the follo

The correct answer is A. Physical cabling issues. Since the video card and drivers have already been eliminated as causes, the next logical suspect is the physical cable connecting the GPU to the monitor. A damaged or partially failed video cable (e.g., VGA, DVI) can lose one color channel - losing the green channel produces a p

Hardware and network troubleshooting

Question

A technician is investigating the output shown on a monitor. The output is clear, but it has a pink hue. The technician has replaced the video card and updated the graphics drivers. Which of the following would be the MOST likely cause?

Options

  • APhysical cabling issues
  • BBurned-out bulb
  • CDisplay burn-in
  • DIncorrect data source

How the community answered

(66 responses)
  • A
    82% (54)
  • B
    9% (6)
  • C
    6% (4)
  • D
    3% (2)

Explanation

Since the video card and drivers have already been eliminated as causes, the next logical suspect is the physical cable connecting the GPU to the monitor. A damaged or partially failed video cable (e.g., VGA, DVI) can lose one color channel - losing the green channel produces a pink/magenta tint. A burned-out bulb (B) would dim or darken the display, not add a color cast. Display burn-in (C) leaves ghost images, not a uniform hue. An incorrect data source (D) might show no signal or wrong resolution, but not a consistent color shift.

Topics

#Monitor troubleshooting#Video cable issues#Display problems#Hardware diagnostics

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