220-1101 · Question #137
A technician is troubleshooting a faulty motherboard that will not power on. The technician cannot hear any beeps, and the LEDs are off. Additionally, the technician smells smoke and then disconnects
The correct answer is D. Visually check for bulging on top of the capacitors.. Bulging capacitors are a common sign of a faulty motherboard. Capacitors are electrical components that store energy. When a capacitor fails, it can bulge or even burst. This can cause a variety of problems, including: - The motherboard not powering on - The motherboard powering
Question
A technician is troubleshooting a faulty motherboard that will not power on. The technician cannot hear any beeps, and the LEDs are off. Additionally, the technician smells smoke and then disconnects the power. Which of the following actions should the technician take NEXT?
Options
- AReplace the motherboard with a new one.
- BReseat the memory and the processor.
- CDisconnect and then reconnect the CMOS battery.
- DVisually check for bulging on top of the capacitors.
How the community answered
(25 responses)- A4% (1)
- B8% (2)
- C4% (1)
- D84% (21)
Explanation
Bulging capacitors are a common sign of a faulty motherboard. Capacitors are electrical components that store energy. When a capacitor fails, it can bulge or even burst. This can cause a variety of problems, including: - The motherboard not powering on - The motherboard powering on but not booting - The motherboard overheating - The motherboard causing other components to fail To visually check for bulging capacitors, the technician should inspect the motherboard carefully. Any capacitors that are bulging or leaking should be replaced.
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