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220-1002 · Question #92

220-1002 Question #92: Real Exam Question with Answer & Explanation

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Question

A technician arrives on site to find that two users who have the same model on Android smartphone are having the same issue with a specific application. Whenever they attempt to launch the application, it fails and gives an error message. Which of the following should the technician do FIRST?

Options

  • AReinstall the application
  • BRoll back the application to the earlier version
  • CClear the application cache
  • DUpdate the OS of the smartphones

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