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CompTIA

220-1002 · Question #123

A user's phone contains customer's PII. The user cannot have the phone automatically wiped because the data is very valuable. Which of the following is the BEST method of securing the phone?

The correct answer is A. Fingerprint lock. Since automatic remote wipe is off the table (the data cannot be lost), the focus shifts entirely to preventing unauthorized physical access. A fingerprint lock (biometric authentication) is the strongest option listed because it cannot be guessed, observed over a shoulder, or…

Mobile devices

Question

A user's phone contains customer's PII. The user cannot have the phone automatically wiped because the data is very valuable. Which of the following is the BEST method of securing the phone?

Options

  • AFingerprint lock
  • BPasscode lock
  • CSwipe lock
  • DPIN lock

How the community answered

(35 responses)
  • A
    89% (31)
  • B
    6% (2)
  • C
    3% (1)
  • D
    3% (1)

Explanation

Since automatic remote wipe is off the table (the data cannot be lost), the focus shifts entirely to preventing unauthorized physical access. A fingerprint lock (biometric authentication) is the strongest option listed because it cannot be guessed, observed over a shoulder, or brute-forced the way a PIN or passcode can. Swipe lock provides essentially no security - anyone can unlock it. PIN lock and passcode lock both rely on knowledge-based secrets that can be shoulder-surfed, shared inadvertently, or guessed. Biometric authentication ties access to a unique physical characteristic of the authorized user, making it the most robust choice when wipe policies are disabled.

Topics

#mobile security#biometric authentication#PII protection#phone lock

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