210-060 Question #10: Real Exam Question with Answer & Explanation

The correct answer is A: Show Connection Status. The 'Show Connection Status' option in Cisco Jabber displays the connectivity state of all back-end services the client depends on, making it the correct tool for verifying a successful registration.

Question

A new user has successfully registered Cisco Jabber. Which option verifies that the Jabber client is connected to all appropriate back-end systems?

Options

AShow Connection Status
BReport A Problem
CAdvanced Settings
DAbout Jabber
EReset Jabber

Explanation

The 'Show Connection Status' option in Cisco Jabber displays the connectivity state of all back-end services the client depends on, making it the correct tool for verifying a successful registration.

Common mistakes.

B. Report A Problem generates a diagnostic log bundle for support submission and does not display live connection states.
C. Advanced Settings exposes configuration parameters such as server addresses but does not show real-time connection status.
D. About Jabber displays version and licensing information, not back-end connectivity status.
E. Reset Jabber clears the client configuration and forces re-setup; it does not verify existing connections.

Concept tested. Cisco Jabber back-end connection status verification

Reference. https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/12_9/cjab_b_troubleshooting-guide-cisco-jabber.html

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