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210-060 · Question #10

A new user has successfully registered Cisco Jabber. Which option verifies that the Jabber client is connected to all appropriate back-end systems?

The correct answer is A. Show Connection Status. The 'Show Connection Status' option in Cisco Jabber displays the connectivity state of all back-end services the client depends on, making it the correct tool for verifying a successful registration.

Users, Mobility, and Presence

Question

A new user has successfully registered Cisco Jabber. Which option verifies that the Jabber client is connected to all appropriate back-end systems?

Options

  • AShow Connection Status
  • BReport A Problem
  • CAdvanced Settings
  • DAbout Jabber
  • EReset Jabber

How the community answered

(26 responses)
  • A
    88% (23)
  • B
    4% (1)
  • C
    8% (2)

Why each option

The 'Show Connection Status' option in Cisco Jabber displays the connectivity state of all back-end services the client depends on, making it the correct tool for verifying a successful registration.

AShow Connection StatusCorrect

Show Connection Status provides a real-time view of Jabber's connections to back-end systems such as Cisco Unified Communications Manager, IM and Presence Service, voicemail, and conferencing. It is the purpose-built diagnostic feature for confirming that all services are reachable and authenticated after a new user registration.

BReport A Problem

Report A Problem generates a diagnostic log bundle for support submission and does not display live connection states.

CAdvanced Settings

Advanced Settings exposes configuration parameters such as server addresses but does not show real-time connection status.

DAbout Jabber

About Jabber displays version and licensing information, not back-end connectivity status.

EReset Jabber

Reset Jabber clears the client configuration and forces re-setup; it does not verify existing connections.

Concept tested: Cisco Jabber back-end connection status verification

Source: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/12_9/cjab_b_troubleshooting-guide-cisco-jabber.html

Topics

#Cisco Jabber#connection status#IM&P#client troubleshooting

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