Use the exhibits below to answer the question. A new phone has been added to the Cisco Unified Communications Manager, but is not registering properly. What is causing this failure?

The correct answer is E. MAC address is incorrect. The host name is a unique, fixed name that is automatically assigned to the phone based on its MAC address. However, here we see that the configured MAC address is 8478ACF71D1F, but the host name shown on the 9971 Phone Information diagram shows the host name as

Endpoints

Question

Exhibits

Options

ADevice Pool cannot be default
Bphonei_css is the incorrect calling search space2
C9971 Phones do not support SIP
DThe location Hub_None has not been activated
EMAC address is incorrect

How the community answered

(22 responses)

A
9% (2)
B
5% (1)
D
5% (1)
E
82% (18)

Explanation

The host name is a unique, fixed name that is automatically assigned to the phone based on its MAC address. However, here we see that the configured MAC address is 8478ACF71D1F, but the host name shown on the 9971 Phone Information diagram shows the host name as

Topics

#phone registration#MAC address#CUCM#endpoint troubleshooting

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