210-060 · Question #37
Which describes how to provide a third directory number button and a BLF speed dial for twelve of the Cisco Unified IP Phone 7965?
The correct answer is C. Copy the Standard 7965 SCCP phone button template, rename it, and add the requested. Phone button templates in CUCM define the physical line and speed dial button assignments for a specific phone model. Adding a third DN and a BLF speed dial to the 7965 requires copying and customizing the model-specific phone button template, not a softkey template.
Question
Which describes how to provide a third directory number button and a BLF speed dial for twelve of the Cisco Unified IP Phone 7965?
Options
- AModify the Standard User softkey template.
- BCopy the Standard User softkey template, name it, and add the requested features.
- CCopy the Standard 7965 SCCP phone button template, rename it, and add the requested
- DIt is not possible to add a third DN and a BLF speed dial to the IP Phone 7965 IP.
How the community answered
(51 responses)- A6% (3)
- B2% (1)
- C78% (40)
- D14% (7)
Why each option
Phone button templates in CUCM define the physical line and speed dial button assignments for a specific phone model. Adding a third DN and a BLF speed dial to the 7965 requires copying and customizing the model-specific phone button template, not a softkey template.
Softkey templates control only the on-screen functional buttons such as Hold and Transfer and have no ability to configure physical line or speed dial button assignments.
Copying a softkey template still addresses only on-screen softkey behavior, not the physical button layout required to add a third DN or a BLF speed dial to the phone.
Phone button templates - not softkey templates - govern each physical button on a Cisco IP phone, including line appearances and BLF speed dials. The correct procedure is to copy the Standard 7965 SCCP phone button template, rename the copy to preserve the original, and then assign the additional DN button and BLF speed dial within that custom template before applying it to the target phones.
The Cisco Unified IP Phone 7965 has six configurable physical buttons that support line appearances, speed dials, and BLF assignments, making this addition entirely possible.
Concept tested: Cisco IP phone button template customization
Source: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/10_0_1/ccmcfg/CUCM_BK_CDB3EC1E_00_cucm-administration-guide-100/CUCM_BK_CDB3EC1E_00_cucm-administration-guide-100_chapter_01001011.html
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