Cisco
100-140 · Question #76
100-140 Question #76: Real Exam Question with Answer & Explanation
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Question
A user calls the help desk and states that their computer crashes every time they use a specific application. What should be your initial response to the user?
Options
- AAsk the user to provide detailed information about actions leading up to the crash and error
- BProvide the user with alternative applications to use until the issue resolves itself.
- CAsk the user to edit the registry using written guidance.
- DAsk the user to stop using the application until a software update is released by the company.
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