SUP-2025 Exam Questions

A user migrated to their new iPhone using a Mac backup of their old iPhone. The user reports their Health and Activity data is missing. Why is the Health and Activity data missing?

Which feature isn't available with a Managed Apple Account?

A user reports that the keyboard on their Mac needs replacement. They say about 10 keys on the right side of the keyboard are producing incorrect characters when pressed. What is t...

Where can you view the amount of memory that apps are using?

Which accessibility feature enlarges text on the screen when you move the pointer over it?

How can you enlarge the view on your Mac using an accessibility feature?

Safari profiles aren't syncing between a user's Mac and iPhone. What should you verify on the user's devices to resolve this issue?

Which of these steps should you complete if your iPad fails to back up to iCloud?

Which of these actions should you take if an alert appears after you install a system extension?

Which two data types can be included only when you create an encrypted iPhone backup to a Mac? (Select two.)

Where in Settings can you review configuration profiles?

You install software that contains a system extension on a Mac. An alert appears. What should you do?

Which type of information can you review in System Information?

What must you do to start Apple Diagnostics? (Image of macOS startup options)

Several managed apps used for work collaboration disappeared from a user-owned iPhone. Which user action would cause this?

Which two of these conditions are required to automatically sync Safari profiles between devices? (Select two.)

An app stopped responding. How can you use the Dock to force the app to quit?

What keyboard shortcut can you type to open the Force Quit Applications window?

Which are two requirements to sync Safari profiles automatically between devices? (Select two.)

Which two features do you need to set up passkeys on Apple devices? (Select two.)

Which setting should you turn off to stop your iPhone from automatically joining a network you no longer use?

What command gives you the ability to set, change, and reset privacy permissions for a single app or all apps?

A user's personal Mac updated to the latest version of macOS last week. Their work Mac doesn't show the update as available. Why isn't the update available on the user's work Mac?

A user has an external storage device. They can read files from the external storage device, but they can't write to it from their Mac. Which drive format could prevent writing to...

Which two methods can you use to transfer a sysdiagnose report from your iPad? (Select two.)

What should you do to run system diagnostics on Mac?

Which feature limits what a root user can do to macOS?

Which of these would you need to use Continuity features?

Your organization enabled MAC address filtering on its network. Which setting would prevent iPhone from connecting to the network?

A user is experiencing network issues on their Mac. The network administrator requests that you send them a network report. Which Mac app should you use to give the network adminis...

A managed iPhone doesn't offer the latest operating system in Settings > General > Software Update. Which two reasons could be the cause? (Select two.)

What does the screen with a folder and question mark indicate?

Which Console report details events while macOS is being used?

A user's Mac and iPhone are both signed in to the same Managed Apple Account. The user restarted both devices, but Instant Hot-spot doesn't connect. Which method should the user tr...

How do you access Wireless Diagnostics and view additional network information from the menu bar?

A user can't open an app on their iPhone. Which two methods help them open the app? (Select two.)

What could be a reason you can't update your compatible iPad to the latest iPadOS?

While setting up a new iPad from their organization, a user notices that several setup screens are missing. What is the most likely reason?

A user finds several Recovered Files folders in the Trash. What should you advise the user to do?

A user reports that their USB storage device isn't appearing in the Finder. The storage device also isn't appearing in Disk Utility. Where can you verify that the storage device is...

Where in Recovery app > Recovery Log can you set the view to display only error messages?

You are signed into a Mac using an administrator account. How do you reset a user password?

How do you start your MacBook Pro in macOS Recovery?

Where in System Settings can you remove manual DNS entries for an Ethernet connection on a Mac Studio?

Which of these isn't included with an iCloud backup?

What are other requirements for iCloud backups to occur automatically when connected to a powersource?

You have two compatible Apple devices in close proximity and want to use Instant Hot-spot. Which two are additional requirements to use Instant Hot-spot? (Select two.)

You suspect a hardware problem with your Mac. You want to use Apple Diagnostics to verify your suspicion. What steps should you complete to use Apple Diagnostics? (Image of macOS s...

Which event can automatically send Mac analytics information to Apple?

What can you monitor using the Activity Monitor icon in the Dock?