nerdexam
Apple

SUP-2025 · Question #31

A managed iPhone doesn't offer the latest operating system in Settings > General > Software Update. Which two reasons could be the cause? (Select two.)

The correct answer is B. VPN or proxy connections are preventing the iPhone from contacting the update servers. C. A time-based deferral is set on the iPhone. See the full explanation below for the reasoning.

Question

A managed iPhone doesn't offer the latest operating system in Settings > General > Software Update. Which two reasons could be the cause? (Select two.)

Options

  • AApple is no longer signing the version of iOS installed on their iPhone.
  • BVPN or proxy connections are preventing the iPhone from contacting the update servers.
  • CA time-based deferral is set on the iPhone.
  • DThey must back up their iPhone before they can upgrade it.
  • ETheir iPhone isn't fully charged.

How the community answered

(31 responses)
  • A
    3% (1)
  • B
    84% (26)
  • D
    3% (1)
  • E
    10% (3)

Community Discussion

No community discussion yet for this question.

Full SUP-2025 Practice