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Apple

SUP-2025 · Question #34

A user's Mac and iPhone are both signed in to the same Managed Apple Account. The user restarted both devices, but Instant Hot-spot doesn't connect. Which method should the user try next to solve…

The correct answer is A. Go to General > Transfer or Reset iPhone, tap Reset, then tap Reset Network Settings. See the full explanation below for the reasoning.

Question

A user's Mac and iPhone are both signed in to the same Managed Apple Account. The user restarted both devices, but Instant Hot-spot doesn't connect. Which method should the user try next to solve the issue?

Options

  • AGo to General > Transfer or Reset iPhone, tap Reset, then tap Reset Network Settings.
  • BGo to Personal Hotspot, and set "Allow Others to Join".
  • CGo to Cellular > Cellular Data Options, then turn on Data Roaming.
  • DGo to Cellular > Cellular Data Options, then set Data Mode to Allow More Data on 5G.

How the community answered

(54 responses)
  • A
    81% (44)
  • B
    11% (6)
  • C
    6% (3)
  • D
    2% (1)

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