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SK0-004 · Question #908

A DHCP server is configured to issue IP addresses. Client machines have successfully obtained an IP address. However, when testing, users are unable to browse the Internet. Which of the following…

The correct answer is B. DNS configuration on the DHCP server is missing. Clients can obtain IP addresses from DHCP but still cannot browse the Internet if the DHCP server is not configured to distribute DNS server addresses as part of the lease options.

Troubleshooting

Question

A DHCP server is configured to issue IP addresses. Client machines have successfully obtained an IP address. However, when testing, users are unable to browse the Internet. Which of the following might be the MOST likely cause?

Options

  • AThe DHCP server is unable to communicate with the DNS server.
  • BDNS configuration on the DHCP server is missing.
  • CThe client machines are not members of the domain.
  • DThe DHCP server ran out of IP addresses.

How the community answered

(34 responses)
  • A
    12% (4)
  • B
    76% (26)
  • C
    3% (1)
  • D
    9% (3)

Why each option

Clients can obtain IP addresses from DHCP but still cannot browse the Internet if the DHCP server is not configured to distribute DNS server addresses as part of the lease options.

AThe DHCP server is unable to communicate with the DNS server.

DHCP-to-DNS server communication relates to dynamic DNS registration updates, not whether clients receive a DNS server address as part of their lease options.

BDNS configuration on the DHCP server is missing.Correct

DHCP servers distribute DNS server addresses to clients via DHCP Option 6 as part of the IP lease; if this option is not configured in the scope, clients receive a valid IP address but have no DNS resolver to translate domain names to IP addresses. Without DNS resolution, web browsers cannot locate websites by hostname, resulting in the inability to browse the Internet despite having valid IP connectivity. Adding the DNS server address to the DHCP scope options resolves this issue.

CThe client machines are not members of the domain.

Domain membership is not required for internet browsing and has no direct relationship to DHCP-assigned network settings or DNS name resolution.

DThe DHCP server ran out of IP addresses.

The scenario explicitly states that clients have successfully obtained IP addresses, which rules out the possibility that the DHCP address pool is exhausted.

Concept tested: DHCP scope DNS option configuration for clients

Source: https://learn.microsoft.com/en-us/windows-server/networking/technologies/dhcp/dhcp-top

Topics

#DHCP#DNS configuration#network troubleshooting#internet connectivity

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