nerdexam
CompTIA

SK0-004 · Question #292

An administrator identifies that a server is shutting down. The administrator powers up the server and OS loads but after a few minutes it powers down again. Which of the following is the cause?

The correct answer is B. CPU overheating. A server that powers on, loads the OS, and then shuts down after a few minutes indicates a thermal protection event caused by CPU overheating.

Troubleshooting

Question

An administrator identifies that a server is shutting down. The administrator powers up the server and OS loads but after a few minutes it powers down again. Which of the following is the cause?

Options

  • ARedundant power supply failure
  • BCPU overheating
  • CMemory failure
  • DHard disk failure

How the community answered

(50 responses)
  • A
    6% (3)
  • B
    76% (38)
  • C
    4% (2)
  • D
    14% (7)

Why each option

A server that powers on, loads the OS, and then shuts down after a few minutes indicates a thermal protection event caused by CPU overheating.

ARedundant power supply failure

A redundant power supply failure would not cause repeated shutdowns after OS load if at least one PSU is still functioning, and a total PSU failure would prevent the server from powering on at all.

BCPU overheatingCorrect

CPUs require a short period of sustained load before reaching critical temperatures, which explains why the OS loads successfully before the shutdown occurs. Modern systems include thermal protection that triggers an automatic power-off when the CPU exceeds safe operating thresholds, preventing permanent hardware damage. This pattern - normal boot followed by shutdown after a few minutes of operation - is the classic signature of CPU overheating rather than any other hardware fault.

CMemory failure

Memory failure typically manifests as POST errors, BSODs, kernel panics, or application crashes rather than a clean thermal-style power-off.

DHard disk failure

Hard disk failure causes disk read/write errors, OS boot failures, or filesystem corruption, not a complete and sudden power-down of the system.

Concept tested: CPU thermal protection and hardware failure diagnosis

Source: https://learn.microsoft.com/en-us/troubleshoot/windows-server/performance/cpu-overheating-troubleshooting

Topics

#CPU overheating#thermal shutdown#server hardware#troubleshooting

Community Discussion

No community discussion yet for this question.

Full SK0-004 Practice