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SK0-004 · Question #907

A systems administrator is attempting to connect via RDP to a server that is running Windows. However, the systems administrator cannot connect to the machine via RDP to reboot it and apply updates…

The correct answer is A. ILO/iDRAC. When RDP fails and physical access is unavailable, out-of-band management tools like ILO or iDRAC allow administrators to access and control servers independently of the operating system.

Server administration

Question

A systems administrator is attempting to connect via RDP to a server that is running Windows. However, the systems administrator cannot connect to the machine via RDP to reboot it and apply updates. Which of the following methods should be used to access the machine and perform a reboot if the server is not physically accessible?

Options

  • AILO/iDRAC
  • BTCP/IP
  • CSSH/SCP
  • DVNC/VPN

How the community answered

(35 responses)
  • A
    89% (31)
  • B
    3% (1)
  • C
    6% (2)
  • D
    3% (1)

Why each option

When RDP fails and physical access is unavailable, out-of-band management tools like ILO or iDRAC allow administrators to access and control servers independently of the operating system.

AILO/iDRACCorrect

ILO (HP Integrated Lights-Out) and iDRAC (Dell Integrated Remote Access Controller) are out-of-band management interfaces embedded in server hardware that provide remote KVM access, virtual media, and power control independent of the server's operating system. Because they operate on a dedicated management plane separate from the main OS, they remain accessible even when the OS is unresponsive or network services like RDP are unavailable. This makes them the correct tool for remotely rebooting and managing an inaccessible server.

BTCP/IP

TCP/IP is a network protocol suite, not a remote access or management tool, and cannot be used to access a server when RDP is unavailable.

CSSH/SCP

SSH and SCP require the server's operating system and network stack to be responsive; if RDP cannot connect, SSH is equally likely to fail for the same underlying reasons.

DVNC/VPN

VNC requires the OS and a running VNC service to connect, and VPN is a network tunnel technology - neither provides out-of-band hardware-level access to an unresponsive server.

Concept tested: Out-of-band server management via ILO/iDRAC

Source: https://support.hpe.com/hpesc/public/docDisplay?docId=a00018324en_us

Topics

#ILO/iDRAC#out-of-band management#remote access#RDP

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