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SK0-004 · Question #862

SK0-004 Question #862: Real Exam Question with Answer & Explanation

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Question

Users at a remote site have reported that a regularly used server is inaccessible. The systems administrator knows users at another site also use the same server, so the administrator contacts them to see if the same issue is occurring. Which of the following troubleshooting steps is this an example of?

Options

  • AEstablish a plan to resolve the issue.
  • BEstablish a theory of probable cause.
  • CEstablish the scope of the issue.
  • DTest the theory of probable cause.

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