SK0-004 · Question #861
A technician is troubleshooting an issue with communication to another server at a remote location. Which of the following tools should the technician use to help troubleshoot the traffic to and…
The correct answer is A. Net use. Net use is a Windows command-line utility for establishing and verifying network connections to remote servers and shared resources, making it a direct tool for diagnosing communication issues with a remote server.
Question
A technician is troubleshooting an issue with communication to another server at a remote location. Which of the following tools should the technician use to help troubleshoot the traffic to and from the server?
Options
- ANet use
- BNslookup
- CPort scanner
- DSniffer
How the community answered
(22 responses)- A86% (19)
- B9% (2)
- C5% (1)
Why each option
Net use is a Windows command-line utility for establishing and verifying network connections to remote servers and shared resources, making it a direct tool for diagnosing communication issues with a remote server.
Net use allows a technician to attempt a connection to a remote server share, verify that the network path is reachable, and identify whether the failure is due to a network routing issue, a credential problem, or server unavailability. By attempting to map or connect to a remote resource with net use, the technician gets immediate feedback on whether the communication channel to the remote server is functional.
Nslookup queries DNS name resolution and cannot test whether a network connection to a remote server is functional or diagnose traffic-level communication failures.
A port scanner identifies open or closed ports on a host but does not verify active communication paths or help diagnose why a specific server is unreachable.
A sniffer captures raw network packets for deep traffic analysis and is more complex to use - it is not the primary first-line tool for verifying basic connectivity to a specific remote server.
Concept tested: Using net use command for remote server connectivity
Source: https://learn.microsoft.com/en-us/previous-versions/windows/it-pro/windows-server-2012-r2-and-2012/gg651155(v=ws.11)
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