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SK0-004 · Question #861

A technician is troubleshooting an issue with communication to another server at a remote location. Which of the following tools should the technician use to help troubleshoot the traffic to and…

The correct answer is A. Net use. Net use is a Windows command-line utility for establishing and verifying network connections to remote servers and shared resources, making it a direct tool for diagnosing communication issues with a remote server.

Troubleshooting

Question

A technician is troubleshooting an issue with communication to another server at a remote location. Which of the following tools should the technician use to help troubleshoot the traffic to and from the server?

Options

  • ANet use
  • BNslookup
  • CPort scanner
  • DSniffer

How the community answered

(22 responses)
  • A
    86% (19)
  • B
    9% (2)
  • C
    5% (1)

Why each option

Net use is a Windows command-line utility for establishing and verifying network connections to remote servers and shared resources, making it a direct tool for diagnosing communication issues with a remote server.

ANet useCorrect

Net use allows a technician to attempt a connection to a remote server share, verify that the network path is reachable, and identify whether the failure is due to a network routing issue, a credential problem, or server unavailability. By attempting to map or connect to a remote resource with net use, the technician gets immediate feedback on whether the communication channel to the remote server is functional.

BNslookup

Nslookup queries DNS name resolution and cannot test whether a network connection to a remote server is functional or diagnose traffic-level communication failures.

CPort scanner

A port scanner identifies open or closed ports on a host but does not verify active communication paths or help diagnose why a specific server is unreachable.

DSniffer

A sniffer captures raw network packets for deep traffic analysis and is more complex to use - it is not the primary first-line tool for verifying basic connectivity to a specific remote server.

Concept tested: Using net use command for remote server connectivity

Source: https://learn.microsoft.com/en-us/previous-versions/windows/it-pro/windows-server-2012-r2-and-2012/gg651155(v=ws.11)

Topics

#network troubleshooting#net use#connectivity tools#remote server

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