SK0-004 · Question #207
Users in the accounting department report that they are unable to access a shared network drive used by all departments. Upon troubleshooting, a technician determines that three users in the…
The correct answer is B. Incorrect NTFS group permissions. Only accounting users are affected, which isolates the problem to a permission setting specific to that department's security group rather than a server-wide issue.
Question
Users in the accounting department report that they are unable to access a shared network drive used by all departments. Upon troubleshooting, a technician determines that three users in the marketing department, two in sales, five in human resources, and ten in IT are all successfully accessing the shared network drive. Which of the following is MOST likely causing the issue?
Options
- ACorrupt user profiles
- BIncorrect NTFS group permissions
- CThe share is unsecured
- DExcessive page filing on server
How the community answered
(34 responses)- A3% (1)
- B82% (28)
- C9% (3)
- D6% (2)
Why each option
Only accounting users are affected, which isolates the problem to a permission setting specific to that department's security group rather than a server-wide issue.
Corrupt user profiles would cause broader issues beyond just drive access and would not selectively affect every user in a single department.
NTFS permissions are applied at the user or group level. If the accounting department's security group is missing the required read or write permissions on the shared folder, only members of that group are denied access while all other departments retain their access unaffected.
An unsecured share would grant unrestricted access to everyone, which would increase access rather than block it for one group.
Excessive page filing degrades overall server performance for all connected users equally, not selectively for one department.
Concept tested: NTFS group permissions and shared folder access control
Source: https://learn.microsoft.com/en-us/windows-server/identity/ad-ds/manage/understand-security-groups
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