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SK0-003 · Question #842

An administrator replaces the network card in a web server. After replacing the network card some users can access the server but others cannot. Which of the following is the FIRST thing the administr

The correct answer is A. Default gateway. After replacing a network card, inconsistent server access (some users can, some cannot) typically points to an incorrect network configuration on the server, with the default gateway being the primary suspect for widespread routing issues.

Troubleshooting

Question

An administrator replaces the network card in a web server. After replacing the network card some users can access the server but others cannot. Which of the following is the FIRST thing the administrator should check?

Options

  • ADefault gateway
  • BThe ports on the switch
  • CPort security on the server's switch port
  • DEthernet cable

How the community answered

(31 responses)
  • A
    74% (23)
  • B
    3% (1)
  • C
    13% (4)
  • D
    10% (3)

Why each option

After replacing a network card, inconsistent server access (some users can, some cannot) typically points to an incorrect network configuration on the server, with the default gateway being the primary suspect for widespread routing issues.

ADefault gatewayCorrect

Inconsistent access to a web server after a network card replacement often indicates a problem with the server's IP configuration, specifically its default gateway. If the default gateway is incorrect, the server cannot route traffic to networks outside its local subnet, leading to connectivity issues for remote users while local users might still connect.

BThe ports on the switch

Vague checks of 'the ports on the switch' would usually lead to complete loss of connectivity for the server, not partial or inconsistent access from specific user groups.

CPort security on the server's switch port

Port security, if misconfigured or triggered by a new MAC address, would completely block all traffic from the server, resulting in no connectivity rather than some users being able to access it.

DEthernet cable

A faulty Ethernet cable would result in no network connectivity for the server, or extremely intermittent and complete drops, not a pattern where some users can reliably connect while others cannot.

Concept tested: Network troubleshooting - default gateway

Source: https://learn.microsoft.com/en-us/troubleshoot/windows-server/networking/tcpip-configuration-windows-server

Topics

#network troubleshooting#default gateway#connectivity issues

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