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SK0-003 · Question #614

The staff is not able to access a database server. The server has an 'Operating System not found' error and is set to boot from a fiber channel SAN. All other database servers are set to boot from…

The correct answer is D. HBA. Since other servers can access the SAN via the same switch and data, an 'Operating System not found' error on a single server booting from SAN points to a local hardware issue with that server's SAN connection.

Troubleshooting

Question

The staff is not able to access a database server. The server has an 'Operating System not found' error and is set to boot from a fiber channel SAN. All other database servers are set to boot from the SAN and access the same switch and data as this database server. Which of the following is the MOST likely cause of the problem?

Options

  • AThe SAN is offline
  • BFiber channel switch
  • CMultiple failed drives in the SAN
  • DHBA

How the community answered

(34 responses)
  • A
    6% (2)
  • B
    12% (4)
  • C
    29% (10)
  • D
    53% (18)

Why each option

Since other servers can access the SAN via the same switch and data, an 'Operating System not found' error on a single server booting from SAN points to a local hardware issue with that server's SAN connection.

AThe SAN is offline

If the SAN were offline, all other database servers booting from or accessing the SAN would also be affected, contradicting the problem description that only one server is affected.

BFiber channel switch

If the Fiber Channel switch were faulty, it would likely impact all servers connecting through it, not just a single server, especially since other servers access the SAN successfully.

CMultiple failed drives in the SAN

While multiple failed drives in the SAN could cause data loss, the error 'Operating System not found' specifically on one server suggests a problem with that server's access to its boot volume, not a global SAN storage issue impacting all data.

DHBACorrect

A Host Bus Adapter (HBA) is the server component that connects the server to the Fiber Channel SAN. If the HBA on this specific server fails or is misconfigured, it would prevent the server from seeing its boot LUN on the SAN, leading to an 'Operating System not found' error, even if the SAN and switch are functional for other servers.

Concept tested: Troubleshooting SAN boot connectivity issues

Source: https://learn.microsoft.com/en-us/windows-server/storage/raid-and-disk-management/understanding-san-boot-solutions

Topics

#SAN boot#HBA#Troubleshooting boot#Fiber Channel connectivity

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