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SK0-003 · Question #144

Multiple expansion cards are installed in a rack mount 1U server. All expansion cards stop working simultaneously. Which of the following is the MOST likely cause of the problem?

The correct answer is D. Riser cards. When multiple expansion cards in a rack-mount server fail simultaneously, the most probable cause is the riser card, as it provides the physical and electrical connection for all installed expansion cards to the motherboard.

Troubleshooting

Question

Multiple expansion cards are installed in a rack mount 1U server. All expansion cards stop working simultaneously. Which of the following is the MOST likely cause of the problem?

Options

  • AMotherboard
  • BOperating system
  • CExpansion cards
  • DRiser cards

How the community answered

(25 responses)
  • A
    8% (2)
  • B
    12% (3)
  • C
    4% (1)
  • D
    76% (19)

Why each option

When multiple expansion cards in a rack-mount server fail simultaneously, the most probable cause is the riser card, as it provides the physical and electrical connection for all installed expansion cards to the motherboard.

AMotherboard

While a motherboard failure could cause this, it is less specific than a riser card failure when specifically referring to *all expansion cards* in a rack server, as the riser is the common intermediary.

BOperating system

An operating system issue might cause cards to appear non-functional due to driver problems, but it is less likely to cause a simultaneous physical cessation of function for *all* cards at the hardware level.

CExpansion cards

It is highly improbable for multiple physically separate expansion cards to fail simultaneously on their own without a common point of failure.

DRiser cardsCorrect

In a 1U rack-mount server, expansion cards often do not connect directly to the motherboard due to space constraints; instead, they connect to one or more riser cards, which then connect to the motherboard's PCIe slots. If all expansion cards fail simultaneously, the most likely single point of failure affecting all of them is the riser card, which provides power and data connectivity to all attached expansion cards.

Concept tested: Rack server hardware components, riser cards

Source: https://www.dell.com/support/manuals/en-us/poweredge-r630/r630_om_pub/riser-cards?guid=guid-94119d55-827d-418f-a95c-5f21df904588&lang=en-us

Topics

#server hardware#expansion cards#riser cards#hardware troubleshooting

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