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CompTIA

SK0-003 · Question #145

While installing a new PCI card the administrator touched the motherboard. While powering on the server, a series of beeps were emitted and the server did not POST. Which of the following could be…

The correct answer is A. Use ESD equipment. The problem of a server failing to POST after touching the motherboard while installing a PCI card is most likely caused by electrostatic discharge (ESD).

Server hardware installation and management

Question

While installing a new PCI card the administrator touched the motherboard. While powering on the server, a series of beeps were emitted and the server did not POST. Which of the following could be done to prevent this problem?

Options

  • AUse ESD equipment.
  • BVerify correct voltages are being supplied.
  • CUse a system board tester to check for compatibility issues.
  • DInstall compatible PCI cards.

How the community answered

(48 responses)
  • A
    92% (44)
  • B
    2% (1)
  • C
    2% (1)
  • D
    4% (2)

Why each option

The problem of a server failing to POST after touching the motherboard while installing a PCI card is most likely caused by electrostatic discharge (ESD).

AUse ESD equipment.Correct

Touching sensitive electronic components like a motherboard without proper precautions can cause electrostatic discharge, which damages circuitry and prevents proper operation. Using ESD equipment, such as an anti-static wrist strap, safely grounds the user and prevents static electricity from damaging components.

BVerify correct voltages are being supplied.

Verifying correct voltages is a troubleshooting step for power supply issues, not a preventative measure for damage caused by human contact during installation.

CUse a system board tester to check for compatibility issues.

A system board tester checks for compatibility or existing board issues, but does not prevent damage caused by static discharge during installation.

DInstall compatible PCI cards.

While compatible PCI cards are essential, the problem description explicitly links the failure to touching the motherboard, not directly to the card's compatibility.

Concept tested: ESD prevention during hardware installation

Source: https://learn.microsoft.com/en-us/windows-hardware/manufacture/desktop/best-practices-for-handling-computer-hardware

Topics

#ESD protection#server installation#hardware safety

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