BICSI
RCDD-002 · Question #143
A small regional utility closes a customer rewards program and transitions it to operations. The executive sponsor and program manager are concerned about the impact on benefits realization The…
The correct answer is D. Ensure that all program documents, including lessons learned are archived in the knowledge. See the full explanation below for the reasoning.
Question
A small regional utility closes a customer rewards program and transitions it to operations. The executive sponsor and program manager are concerned about the impact on benefits realization The program manager assures the executive sponsor that any corrective actions will be included in the next phase. What should the program manager do to ensure a successful transition?
Options
- AAsk each project manager to consolidate and file all program documentation in the corporate
- BObtain all project managers' contact information, and then have them reassigned back to their
- CAsk the program's business analyst to collect all project information and create a report
- DEnsure that all program documents, including lessons learned are archived in the knowledge
How the community answered
(28 responses)- A4% (1)
- B11% (3)
- C4% (1)
- D82% (23)
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