HDI
QQ0-300 · Question #84
What can a Help Desk manager do to encourage Help Desk analysts to keep current with industry developments? (Choose three)
See the full explanation below for the reasoning.
Question
What can a Help Desk manager do to encourage Help Desk analysts to keep current with industry developments? (Choose three)
Options
- Apromote information sharing and learning
- Bput processes in place for encouraging creativity
- Cput procedures in place for screening potential ideas.
- DPrevent open discussions of new technologies at work.
- ERequire a formal plan before consideration of new ideas.
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