HDI
QQ0-300 · Question #53
What should the Help Desk consider when working with different customers?
The correct answer is B. All customers are unique individuals with their own perceptions. See the full explanation below for the reasoning.
Question
What should the Help Desk consider when working with different customers?
Options
- AAll customers consider their problem to be an emergency
- BAll customers are unique individuals with their own perceptions
- CAll customers have similar expectations regarding quality service
- DCustomers who work for the same company have similar expectations
How the community answered
(23 responses)- A4% (1)
- B78% (18)
- C13% (3)
- D4% (1)
Community Discussion
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