HDI
QQ0-300 · Question #51
QQ0-300 Question #51: Real Exam Question with Answer & Explanation
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Question
Which two benefits do managers receive for conducting customer satisfaction surveys and reporting the results? (Choose two)
Options
- ACustomers care how your Help Desk is doing
- BHelp Desk performance can be measured against expectations
- CCustomers are more likely to provide responses of future survey's
- DThe feedback may indicate whether or not you are meeting your mission
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