HDI
QQ0-300 · Question #44
What are two ways a Help Desk manager can improve awareness and consideration of other business units in Help Desk planning? (Choose two)
See the full explanation below for the reasoning.
Question
What are two ways a Help Desk manager can improve awareness and consideration of other business units in Help Desk planning? (Choose two)
Options
- Arequire regular meetings with your employees
- Breview historical successes and failure of the organization
- Ccreate clear roles and responsibilities for all team members
- Dparticipate in enterprise-wide initiatives and cross-functional teams
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