HDI
QQ0-300 · Question #39
What should the Help Desk manager attend to in order to better understand the needs and feelings of others? (Choose two)
See the full explanation below for the reasoning.
Question
What should the Help Desk manager attend to in order to better understand the needs and feelings of others? (Choose two)
Options
- Awritten documentation
- Bverbal communications
- Cnon-verbal communications
- Dpast performance problems
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