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HDI

QQ0-300 · Question #39

QQ0-300 Question #39: Real Exam Question with Answer & Explanation

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Question

What should the Help Desk manager attend to in order to better understand the needs and feelings of others? (Choose two)

Options

  • Awritten documentation
  • Bverbal communications
  • Cnon-verbal communications
  • Dpast performance problems

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