What is the best way to prepare your support center to take international calls?

Question

Options

• AAsk management for budget money to train all of your analysts in the languages that will be
• BFind ways to hire analysts that speak all of the languages that will require support services.
• CInterview each analyst to determine whether your analysts want to take international calls.
• DUse industry best practices as a benchmark and study other groups that provide similar support

• A
  4% (1)
• B
  15% (4)
• C
  8% (2)
• D
  73% (19)

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