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QQ0-300 · Question #159

What is the most likely disadvantage of insourcing?

The correct answer is C. Insourcing increases the support center's workload without increasing staffing levels. See the full explanation below for the reasoning.

Question

What is the most likely disadvantage of insourcing?

Options

  • AInsourcing causes tension among team members who are working on different projects.
  • BInsourcing creates problems when customers have to wait in a queue too long.
  • CInsourcing increases the support center's workload without increasing staffing levels.
  • DInsourcing renders the support center's knowledge base obsolete.

How the community answered

(27 responses)
  • A
    4% (1)
  • B
    7% (2)
  • C
    85% (23)
  • D
    4% (1)

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Full QQ0-300 Practice