HDI
QQ0-300 · Question #139
What is the best description of multitasking in a support center?
The correct answer is D. Multitasking is the ability to work on a number of tasks simultaneously while remaining effective. See the full explanation below for the reasoning.
Question
What is the best description of multitasking in a support center?
Options
- AMultitasking is dealing with incidents and problems simultaneously.
- BMultitasking is managing the support center without help from your team.
- CMultitasking is taking as many calls as possible with the fewest number of analysts.
- DMultitasking is the ability to work on a number of tasks simultaneously while remaining effective.
How the community answered
(45 responses)- A7% (3)
- B4% (2)
- C13% (6)
- D76% (34)
Community Discussion
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