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QQ0-300 · Question #135

What must be included in an IT change management process?

The correct answer is B. The possible risks of the proposed change must be assessed. See the full explanation below for the reasoning.

Question

What must be included in an IT change management process?

Options

  • AAny cross-cultural communication issues must be addressed.
  • BThe possible risks of the proposed change must be assessed.
  • CThe service level agreement must be modified to include the change.
  • DThe support center must commit to the change even if it fails.

How the community answered

(28 responses)
  • A
    14% (4)
  • B
    75% (21)
  • C
    7% (2)
  • D
    4% (1)

Community Discussion

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Full QQ0-300 Practice