HDI
QQ0-300 · Question #133
What statement best describes leadership in a support center?
The correct answer is C. A support center leader is an ongoing champion of service excellence. See the full explanation below for the reasoning.
Question
What statement best describes leadership in a support center?
Options
- AA support center leader decides what needs to be accomplished.
- BA support center leader focuses on process rather than efficiency.
- CA support center leader is an ongoing champion of service excellence.
- DA support center leader sides with staff against customers.
How the community answered
(23 responses)- A4% (1)
- C87% (20)
- D9% (2)
Community Discussion
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