HDI
QQ0-100 · Question #94
QQ0-100 Question #94: Real Exam Question with Answer & Explanation
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Question
Which system allows a customer to choose among various options when calling a help desk?
Options
- AMultiple Option System (MOS)
- BVoice Recognition System (VRS)
- CInteractive Voice Response (IVR)
- DOptional Response Routing (ORR)
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