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QQ0-100 · Question #93

A customer satisfaction survey is important because it obtains information about _____.

The correct answer is C. Customer service performance. See the full explanation below for the reasoning.

Question

A customer satisfaction survey is important because it obtains information about _____.

Options

  • AThe customer base
  • BManagement performance
  • CCustomer service performance
  • DIndividual analyst performance

How the community answered

(41 responses)
  • A
    10% (4)
  • B
    5% (2)
  • C
    71% (29)
  • D
    15% (6)

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Full QQ0-100 Practice