HDI
QQ0-100 · Question #68
QQ0-100 Question #68: Real Exam Question with Answer & Explanation
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Question
What is paraphrasing?
Options
- ATelling the customer what they meant to say
- BRepeating what the customer says in their words
- CUsing lots of long words when speaking to a customer
- DRepeating what the customer says using your own words
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